Frequently Asked Questions

Find answers to the most common questions about our eco-friendly essentials and everyday use.

Clean Earth is your one-stop shop for sustainable and eco-friendly products. We aim to create a cleaner, greener Earth through community action, sustainable practices, and environmental education.

Our products are high performance Eco-Enzyme-based home cleaning products made from peel waste. They are safe, non-toxic alternatives to conventional cleaners, designed to protect your family’s health while reducing environmental impact. Our products are All Purpose Cleaning Spray, Dishwashing Liquid, Liquid Detergent, Multipurpose Deodorizing Spray, Liquid Hand Soap, Fresh Food Wash, Baby Toy and Surface Cleaner Spray, and Baby Bottle Cleanser.

See our Products.

We offer a variety of eco-friendly products, including:

• Natural home care products made from upcycled pineapple peels.

• Bamboo merchandise like toothbrushes and tumblers.

• Reusable items such as collapsible water bottles and silicone straws.

• Plantable products like seed pencils and seed paper.

• Organic fabric goods, including grocery bags and aprons.

• Cork accessories like wallets.

For inquiries or assistance, reach out to us at support@cleanearthproj.com or call +63906-486-1230.

Explore our blog for tips on eco-friendly practices, sustainable living, and zero-waste initiatives.

For any additional questions, feel free to contact us. We’re here to help you embrace a sustainable lifestyle.

Yes, our products are FDA-approved and are produced in ISO and HACCP certified manufacturing facilities.

Absolutely! Our products are made with organic and natural ingredients, free from harsh chemicals, making them safe for both children and pets.

Yes, our products do not contain SLS, phthalates, bleach, ammonia, or any harsh chemicals. We only use natural ingredients that are safe for health.

Yes, all our products are made with only pineapple peels, sugar and water. We only add natural and biodegradable ingredients and natural essential oil, making them eco-friendly and safe for the environment.

Yes, our Eco-Enzyme technology helps kill molds, germs and disinfect surfaces from the source. The best product for this is the All-Purpose Cleaning Spray.

Know more about the product: Natural All-Purpose Cleaner Spray Holy Basil 500ml

Store the products in a cool, dry place, and ensure the cap is tightly closed to prevent leakage.

The eco-enzyme does not expire, so cleaning performance stays effective. Only the natural essential oil scents have a 24-month shelf life and may fade over time.

If you receive a defective or incorrect item, you can request a return or exchange within a specified period. For detailed information, please refer to our Return & Exchange Policy.

Yes, we collaborate with businesses to promote sustainability through eco-friendly products and initiatives. For more information, visit our Corporate Partnership page our contact us directly.

Browse our products on our website, add desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

We accept various payment methods, including credit/debit cards and other secure payment options. Specific details are provided during the checkout process.

Once your order is shipped, we will provide a tracking number via email. Use this number to monitor your shipment’s status.

If you receive a defective or incorrect item, you can request a return or exchange within a specified period. For detailed information, please refer to our Return & Exchange Policy.

Currently, we ship within the Philippines. For international shipping inquiries, please contact our support team.

For more information, you may download the brochure from the link:

https://drive.google.com/file/d/1nkOcxrzqTMah_faW0l5d_YwQ1qDUk9jX/view?usp=drive_link

For wholesaler and reseller application: https://docs.google.com/forms/d/e/1FAIpQLSdzCbrjZHEqlPsqKBus8wnnuBfmmqqls7UmfZ4Bj7DbMhrN5w/viewform

If you need more information just email us at support@cleanearthproj.com

For more information, you may download the brochure from the link:

https://drive.google.com/file/d/1nkOcxrzqTMah_faW0l5d_YwQ1qDUk9jX/view?usp=drive_link

For wholesalOur products are available in Shopee, Lazada and Tiktok shop

Shopee: https://shopee.ph/shopcleanearthproject

Lazada: https://www.lazada.com.ph/shop/clean-earth-project

TikTok Shop: https://www.tiktok.com/@shopcleanearthproject

Website: https://www.cleanearthproj.com

For wholesale or reseller inquiries, you can email us at support@cleanearthproj.com.er and reseller application: https://docs.google.com/forms/d/e/1FAIpQLSdzCbrjZHEqlPsqKBus8wnnuBfmmqqls7UmfZ4Bj7DbMhrN5w/viewform

If you need more information just email us at support@cleanearthproj.com

Orders are typically processed within 1-2 working days at our warehouse (excluding holidays and Sundays). Once the parcel has been packed, Shopee's courier of choice will collect it from us and deliver it to you.

Please be guided by platform’s delivery time frame:

Estimated Delivery Time after Ship Out